Comfortable stay with nice staff

We stayed for 1 night in a standard double room. The room was comfy and warm. It’s handy being near the lift. Staff were super helpful, and the food in the restaurant was actually pretty decent. The shower curtain over the bath was a bit sketchy, though. a shower screen would be way safer.

The staff was friendly during my stay. I was impressed with the breakfast options. The overall cleanliness in the bath area stood out. I had a relaxing time exploring local shops.

The room had outdated decor. Noise from neighboring rooms was noticeable, which affected my sleep quality.

Luxurious breakfast experience with a variety of options.

No fridge in the room meant fresh milk spoiled quickly.

quiet getaway near malvern common and local history museums

I truly loved the lovely location, with easy access to the picturesque Malvern Common just over a kilometer away, and having the Museum of Local History right around the corner added so much charm to my stay. I enjoyed wandering the nearby gardens and quaint streets while soaking in the vibrant atmosphere of this beautiful area.

would be happy to recommend for a brief stopover

Comfortable room, convenient location, with lovely views of the Malvern Hills from our window and an excellent buffet breakfast that catered to all tastes.

Loved everything

The view from our room was lovely, but we couldn't fully open the window.

Idyllic location near Malvern Hills

We really enjoyed our stay, especially the cozy room. The food in the lounge was delightful and great value. The Abbey Burger was a standout, paired with exceptional service from Christopher. Multiple quiet seating options made it a perfect retreat for my family, including my two teens.

In my wife’s opinion, parking was tricky during an event, and the bathroom could use a makeover.

Our room was spacious with a comfy bed and nice pillows. The view of the Rose Garden was beautiful, making it a perfect spot to relax. It had a fridge and a coffee maker, which I appreciated. The water pressure was a bit low, but it wasn’t a huge deal, given the hotel's age. it was a good experience, and the historical decor added charm.

Excellent location with stunning views

I really enjoyed my recent stay here for two nights in a Superior Double Room. The highlight was the breathtaking views from my room, and the location was perfect, just a short walk to local attractions and the Malvern Hills. The staff were incredibly attentive and helpful, making sure I had a great experience. I did find the pillows in the room to be uncomfortably firm, which impacted my sleep quality.

The Abbey is beautifully decorated, with charming historical features and spacious public areas that are easily accessible, making it comfortable for seniors. The staff were incredibly helpful, ensuring I had everything I needed throughout my stay.

Lack of better temperature control in rooms.

Great Stay, Room for Improvement

Had a lovely one-night stay as a couple. The cozy atmosphere and attentive staff made it memorable. Enjoyed the comfortable bed and scenic sunrise view.

This place suits me perfectly. I enjoy the wi-fi, 24-hour reception, and the bar area. During my first visit, the staff helped me find parking, which I appreciated. I love the friendly staff and great service. I’m coming back for Easter!

Hiking trails nearby were great. Rooms felt dated and noisy. Staff friendly and breakfast options decent. Proximity to attractions is a plus.

We had a lovely stay! The dinner service was exceptional, thanks to the wonderfully attentive staff! the breakfast area was a bit overcrowded. a great experience! 😊